If you need to return an item, simply contact us to firstname.lastname@example.org with “RETURN” in the subject line. Please let us know the reason for the return. You have 7 days from receipt of your item to contact us.
The item must have all of it's original packaging, tags, be unused and in new condition.
When you contact us, we will give you a return code and a return shipping address. Please write this code on the outside of your package so when it is received by us, it can be identified and processed quickly.
Your item must be received by us at California within 10 days of receiving your return code. You may either exchange the item or get a refund for the item price.
When returning an order, we strongly recommend using a delivery service with tracking. We are not responsible for items lost when client is returning goods.